In situations like the COVID-19 pandemic, we know that there are increased rates of gender-based violence and abuse. We also know that this can be a difficult time for those struggling with addictions and mental health.

That is why NWAC is committed to helping support First Nations, Inuit and Métis women, girls, and gender-diverse peoples with the support they need.


NWAC Elder Support

Our team of in-house Elders are here to support you during this time of crisis, offering support and building resiliency.

They are available Monday–Friday, from 9–11 a.m. EST and 1–3 p.m. EST.

Elder Roberta Oshkawbewisens
Toll Free: 888-664-7808


Talk 4 Healing
Service languages: Ojibway, Oji-Cree, Cree, English, French
Provides 24/7 culturally sensitive counselling, advice and support to Indigenous women.
Online service at

First Nations and Inuit Hope for Wellness Help Line
Service languages: Ojibway, Cree, Inuktut, English, French
Provides 24/7 culturally grounded assessment, referrals, support in times of crisis, and suicide intervention.

MMIW Crisis Line
Service languages: English, French
Provides 24/7 support to family, friends and community members who are being impacted by the loss of a missing or murdered Indigenous woman, girl or Two-spirit person.


Kid’s Help Phone
Service languages: English, French
Provides 24/7 anonymous and non-judgemental support to youth and teens.
Online service at

Youth Services BureauService languages: English, French
Provides 24/7 counselling and crisis line for youth and the LGBTQ community in Ottawa and Eastern Ontario; will also make referrals in other cities.
Online service at Thurs to Sun 4 p.m.–10 p.m. EST

Service language: English
Provides 24/7 support, information and resources to transgender or questioning people, as well as to their families and friends.

Mental Health

Canadian Association of Suicide Prevention
Service language: English
Provides educational materials and resources. Links to suicide prevention and intervention lines across Canada.

Domestic Violence & Sexual Assault

SOS Violence Conjugale
Service language: French
Provides 24/7 con‑confidential assessment, support, information and referral services.

Assaulted Women’s Helpline
Service languages: up to 154 languages
Provides 24/7 support, information and referrals to women who have experienced any form of abuse.

24 Hour Sexual Assault Line
Service language: English
Provides 24/7 services to women who experience or witness sexual assault.

Battered Women’s Support Service
Service language: English
Provides services to women looking to leave abusive situations.
Text 604-652-1867
Phone 604-687-1867 / Toll-Free 1-855-687-1868
Hours Mon–Fri: 10 a.m.–5 p.m. & Wed: 10 a.m.–8 p.m.